Always very considerate with flexibility and accommodating with appointments. Was a little behind because of traffic still took care of my service. Always explains every service procedures and options to take care of required services for the vehicle. Amber Lee always does an amazing and outstanding job for me.

Highly recommend this dealer. The service department really went to bat for me when I had a service issue. Very happy with the dealer.

I had the joy of working with Patrick at Hyundai of xx Augustine and had a wonderful new vehicle purchase for my 2026 Hyundai Palisade Caligraphy Hybrid. Which I absolutely LOVE!!! Blows away my previous luxury Lexus and Cadillac SUVs. Truly the most amazing vehicle I have been in or driven! Patrick had excellent and prompt continuous communication with my husband via email for over a month regarding the exact vehicle I was looking for. He dedicated his time and service to us without even meeting us in person or knowing if he ever would. He also knew that we were not in a rush. This particular vehicle with my color preferences sell extremely fast and many time deposits are put down for one before it even arrives to the lot. Patrick was very accomodating as I had an oil change service at a nearby dealershp and arranged for me to be picked up in a Palisade to test drive on a Saturday. I shared that I am ready to move forward on this vehicle once the exact one I want is available. Patrick communicated with my husband via email on Sunday, his day off. He went into work early on Monday to do all that he could to find my new car. I got the exciting news that my new car was arriving Monday afternoon. The process went better than any other of my many vehicle purchases in the past. I can honesly say zero stress which is very rare with a vehicle purchase. They appraised my vehicle quickly and even offered me more for my trade in than Carmax so I was able to save significantly on the sales tax and make my trade there with Hyundai and not have to drive to Jacksonville. The paperwork portion and financing went extremely well and not pushy for add ons. They answered my questions and helped me decide what is best for me and let me make the decision. I highly recommend Hyundai of xx Augustine and highly recommend Patrick to work with! Also a shout out to Jake who picked me up in the Palisade while Patrick was wrapping up a delivery. Jake was very professional, kind and patient with all of my questions and my lengthy test drive! I look forward to doing business with this team again.

Jermaine provided exceptional service throughout my car-buying experience. His communication was clear, timely, and professional, and he took the time to thoroughly explain each step of the process in detail. Jermaine made everything easy to understand, from discussing vehicle options to finalizing the paperwork, which made the entire experience smooth and stress-free. His knowledge, patience, and dedication truly stood out, and he ensured I felt confident and comfortable with my purchase. I highly recommend working with Jermaine for anyone looking to buy a vehicle.

Very courteous,professional. Tunde is a very pleasant and communicative she always go above and beyond the times I brought my car in for service

Upon checking in for my appointment, the service representative got immediately on the task and my car Servicing was In motion. For all the items of service I requested, they completed them very promptly.

Came for an oil change appointment at 9am and 6 people already ahead of me according to my contact Bryan they only have so many bays. He couldn’t give an estimate for when it would be completed, stating Idk we service 50 cars a day. So, I requested a Courtesy ride home. At 0918, Bryan says it will be about 30 mins before a driver to arrive. 3 people needed rides, so I arrived home at 1030am and Hyundai driver just left. Bryan calls 1035am and says my car is ready to pickup. I tell him the driver just left so if they could turn around and pick me up it would be appreciated. 130pm still waiting for a courtesy pickup, so I call Hyundai and request a pickup, was told driver should arrive 30 mins and arrived as stated. My client liaison Bryan needs more training on customer service. After my encounter with him, I asked another liaison Justin, if he could retrieve my garage opener from my car? Without hesitation he eagerly retrieved it from my parked vehicle and handed it to me within 5 mins. Please change my liaison contact to Justin. Justin’s response to my questions shows me that I am a valued customer. On the other hand, Bryan doesn’t. However, when my husband and I arrived to pickup my vehicle his attitude was completely different more positive then that morning. George my salesman helped me with the Hyundai blue link. He was outstanding as always.

I went at appointment time and 1 hr later I was out. Oil Change,etc.. plus a recall was repaired. My fav place to take my car

I always have a positive experience there I come to saint augustine because of the professionalism of every person that I come across.I refuse to go to daytona

Would recommend 100% Best experience of buying a car. Got all that I wanted, Bryce the sales associate, answered my questions and got be the best deal for my budget. Would go again if wanted to buy a car.

Perfection Both men were wonderful to work with. Demetrius was extremely helpful with finding me exactly what I was need in a car.

Even though my service was scheduled, an oil change 2 hours. After an hour of waiting, I wandered out on to the sales lot to browse as I was considering an upgrade. A sales associate approached me and asked me what I was interested in. I told him just looking while waiting for an oil change but could be in the market for a new car. He asked which car I was interested in. I choose the Santa Fe, He proceeded to fetch the key and he offered a test drive. I drove the car as far Route 2017 then asked if we can go to Walmart and he answered yes. On return, he went into the showroom while I went to the service center. As a was walking back on the car lot another salesman approached, asking in condescending tone what brought me to the dealership, and that I took the car to Walmart, I should take my groceries out of the car and leave. I told him that I did not take the car to Walmart, I asked if we could and I was told *yes), His response was that the employee who allowed me to drive to Walmart was as If I should know. He also said that a test drive should only last 5 minutes. I do not know the name of this employee, but if you care, Jacob can tell you who he is. Jacob provided top notch customer service, answering all questions I had, while the other person needs a remedial class in customer service. He did not know who he was talking to and he made assumptions based on my appearance. What he did not know is that I can buy any car on the lot for cash multiple times over. Did I see Toyota and Mazda next door>? Now about the oil change that initially brought me to the dealership. As always, the staff was very courteous and attentive. As always Amber was great communicating what other services my care needed

The work was carried out in a timely manner. Everything was explained to me by Bryan and completed as promised.

Everybody is so professional and friendly. They do a great job fixing my car and getting me out as soon as possible

Sincere, pleasant, quick attention and service Happily they were able to diagnose and repair the vehicle quickly as we needed to get to work. Great service!