Went in to Hyundai of St. Augustine to only SEE want I can get. When I tell you God showed up. A huge thank you to Shane Hazelton and Travis Brubaker for helping me get a new car. These guys were the best great service and very professional. Special thanks to Shane for the laughs and great environment.

On 2/10 I took my car in for service at Hyundai, expecting to have one issue resolved. However, when I picked it up, my car had new problems and was no longer drivable. It had poor acceleration, shaking, and a knocking noise under the hood. I immediately voiced my concerns, emailing and leaving a review on 2/20. After nearly a month, someone finally came to inspect the vehicle on 3/19. What they found was shocking—cylinders 2 and 3 weren’t even in the spark plugs, and the screws were left inside the driver’s side door. Cylinder 4 was completely disconnected. These careless mistakes explained the severe new issues. It’s disappointing that a dealership can’t be trusted to perform basic repairs without the fear of them intentionally sabotaging your vehicle to charge more money. Mr. DiFeo even sent a generic email stating, “Per Joe’s email below, the inspection wouldn’t have affected the drivability of the vehicle.” Meanwhile, Hyundai never even put my car back together properly. This is not just bad service—it’s a serious safety hazard.

ABOVE & BEYOND!!! I’m a retired automobile dealer so I know how a dealership works, including the service department. What most people don’t realize is that if your service experience is fine you may or may not leave a review; however, if it is bad you most likely will leave a negative review. We’ll let me tell you that my experience was the best I’ve ever had. Mirena Napier was terrific. She communicated every step of the way, provided me with a complimentary loaner vehicle, road tested the vehicle to ensure it worked properly, checked my vehicle for other services it needed, cleaned it before I picked it up, and when I dropped it off I had asked where the parts dept. was so I could order a part I needed and she took care of that as well not to mention installing at no charge. As I said above and beyond Mirena. Thank you so much.

The service at Hyundai of St. Augustine is excellent! I always know that Jose Reveron is going to sell me an awesome vehicle and treat me better than the dealers at any other dealership while he's at it. That's why I keep coming back!

Literally the best they made this experience so easy for me definitely recommend.So thankful.

The staff was friendly and helpful. The new facility was easier to navigate and much more comfortable and customer friendly.

Had oil change and when it was done the sit was broken. I was not informed of the broken sit until I was preparing to leave the delivership. I was told that they are not responsible for breaking the seat but it was not broken when I arrived.

Everything went very well. Oil change and rotate balance. Very nice facilities.

This is our 4th time coming back to this dealership to make a purchase. 3 times with Ava - when she left (we were very disappointed) but she referred us to Randy. She did not disappoint again because Randy was phenomenal!! So patient and professional and got us a great deal - even the financial part and if you ever bought a car that is the worst part but Ed was GREAT and it was his 2nd day!! We walked out the same day with exactly what my daughter wanted - the Elantra N!! Sorry for the delayed review - you can't have more than one review so I had to delete my review from 2 years ago - and believe it or not...they are better!!!

Jose was awesome Very knowledgeable. Speedy process. Highly recommend .Danny is service is awesome. Ed in finance helped us work out the details.

Great people and dealership. In my case, the only negatives were the car I came to get was not available and the 176 point inspection was not done when I took delivery requiring another trip to get it resolved. To be fair, it was good for me to make the extra trip since I had questions that got answered and I brought my trade in title and things I had for the tradein. George got me my second key for the new car that wasn't available on delivery and they updated my nav system maps while I was at the dealership. I think it is unusual that I had the negatives I had. I'd recommend them to anyone and will definitely shop there again.

If I could give more than 5 stars I would. Richard and Jason provided a top notch experience. My husband and I were shopping around testing different makes&models, trying to determine what was going to be the best purchase for us. Richard kindly showed the vehicle I was interested in and gave all the information we needed. There was never any pressure and he and Jason treated me with respect knowing I was still shopping around and understanding it’s not like buying “a pair of shoes” as Jason stated. My husband and I left to check out one more vehicle but we turned right back around before arriving at another dealer because we were confident in the vehicle we found with Hyundai and confident in the customer service this deal ship provides. The experience we were provided with at this dealership is what car shopping should feel like. I’ve had this car for 2 weeks now and love it. Thank you Richard and Jason! I highly recommend Hyundai at St. Augustine and have already referred some friends.

I never been to a dealership that made you feel so value in the customer service was awesome

Grateful to work with Demetrius, he was not pushy and listened to all my needs and wants . Usually dread coming to dealerships , but I will def be coming back . So excited the team made this happen for me !

Everything was perfect, was in and out in a 1 hour and 15 min. Travis and Ben were perfect

From the time I arrived until the time I left the customer service was excellent.

I've been going to this fellowship for years and have always been happy with the service

I had an amazing experience, thanks to Jose Reveron. From the moment I walked in, he was laid back and completely zero-pressure, which made the whole process stress-free. He took the time to answer all my questions and knew every detail about the Hyundai Palisade inside and out. His knowledge and easygoing approach made me feel confident in my decision without ever feeling rushed or pushed. If you're looking for a great car-buying experience, I highly recommend asking for Jose!

Everyone at the dealership was wonderful. Service was excellent. I was informed about everything that needed to be addressed.

Mirena is the best. She us courteous, friendly, professional and knowledgeable I'm glad Mirena works there

Absolutely love my 2025 Hyundai Kona . I have bought four cars from Hyundai of St Augustine have shop prior at Beaver Toyota and I was very dissatisfied with their service and their finance since I've been coming to Hyundai I will not shop anywhere else but Hyundai of St Augustine the salesman Michael early is fantastic finances fantastic service is fantastic all around nice people highly recommend

The advisors are always so nice , facility is clean and friendly. Customer service is always good even after service was done

I had an amazing experience, thanks to Jose Reveron. From the moment I walked in, he was laid back and completely zero-pressure, which made the whole process stress-free. He took the time to answer all my questions and knew every detail about the Hyundai Palisade inside and out. His knowledge and easygoing approach made me feel confident in my decision without ever feeling rushed or pushed. If you're looking for a great car-buying experience, I highly recommend asking for Jose!

We had an absolutely pleasant experience and got a fair price for our new 2025 Palisade Calligraphy. We spoke to several dealerships who were either not helpful, or trying to rip us off on the price. Brandon Hyundai being the dealership that tried to charge 10K more for the same car. The salesman at St Augustine Hyundai was pleasant during the phone interaction and quickly gave us the price quotes and a full video walk-around of the vehicle. We live in Tampa FL, a 3.5 hour drive to this dealership. It... And the drive was 100% worth the it.

.Mike was great to work with. No pressure and very knowledgeable. Explained all the features